As we continue to face the COVID-19 (Coronavirus Disease 2019) global pandemic, we want to reassure you that we are undertaking the most stringent hygiene practices and screening measures to ensure the safety of our patients, doctors and staff within our centre.

We are following advice from the government, and continue to monitor the situation and adapt new practices so we can keep delivering care to our patients. We have installed screening stations across all our clinics to ensure the safety of our patients and visitors in and out of the clinics, including:

• Checking temperature anf general symptoms of all patients and visitors
• All patients are required to complete a health declaration form
• Screening for travel history. People who have travelled to heightened areas of concern in the last 14 days and/or been in close contact with a confirmed COVID-19 case are not permitted into the clinic
• All patients and visitors are advised to wear a level 1 or 2 face mask before entering the clinic

Alongside the measures Icon is taking to ensure the safety of our patients at our clinics, here are some general steps patients can do to help protect from infections such as COVID-19.

Observe good personal hygiene and wash hands regularly

Most infections travel through the oral route. It is important to practice good hand hygiene and always wash your hands before every meal and make sure you wash your hands with soap and water for about 20 seconds and sufficiently dry them. If you don’t have access to fresh water, carry around a hand sanitiser that contains high alcohol content. Also try to avoid touching your face frequently, particularly with unclean hands.

Practice social distancing

Social distancing is one of the best ways that you can reduce your risk of exposure to COVID-19. Stay 1.5 metres away from others and avoid shaking hands, hugging and kissing others.

Avoid contact with people who are sick

Avoid close contact with people who are unwell or showing symptoms of illness. Steer clear of crowded places and wear a mask if you have respiratory symptoms such as a cough or runny nose. If you have been in contact with a confirmed COVID-19 case please monitor your health and self-isolate and call your doctor to seek medical advice immediately.

It is important to remain calm and vigilant during this time. Icon is taking every precaution to prevent spread of the virus and ensure the safety of our patients, doctors and staff.